They take such care with animals. They really put my nervous kitty Guido de Arezzo at ease. They are quick with a treat and their handling is gentle. They set my mind at ease about my concerns for Guido’s health. They make good suggestions about fixing problems. They are knowledgeable and professional. They care and take their time with your pets. That’s why I like them and trust them. This was suppose to be for JVS – West. I don’t know what I did to change it to East. I will say about the East office is they are just as nice, professional and caring. I had to put down my old cat Artemis and the East side was wonderful. It was so hard to do but they were so comforting.. to me and Artemis. Poor sweet Artemis. She couldn’t last another day. Bless them.